Greetings Guardians.

We are writing to inform you about upcoming changes to our official announcement site and customer support platform, intended to provide a better service experience for our Guardians.
Please check the details below for more information.

■ Schedule
During the update maintenance on February 17, 2026 (Tue)

■ Changes

1) Changes to the Official Notice/FAQ and Customer Support Portal.
- [New] gdtsglobal.zendesk.com

2) The links connected when tapping In-game Options > Inquiry and Notice/Help will be updated.

3) Changes to Customer Support Email Address.
- [Current] support@guardiantales.com
- [New] support@gdtsglobal.zendesk.com

※ Inquiries submitted before the update maintenance on February 17 (Tue)
will be processed normally and will not be affected by the change in the support platform.

We hope this information helps avoid any inconvenience. 
We will always strive to provide the best possible service for our Guardians.

Thank you.